® Ben Wilson Writes

Use Restrictions

Last updated: March 4, 2021

We are proud to give them a better way to work. We also recognize that however good the maker’s intentions, technology can amplify the ability to cause great harm. That’s why we’ve established this policy. We feel an ethical obligation to counter such harm: both in terms of dealing with instances where Basecamp is used (and abused) to further such harm, and to state unequivocally that the products we make at Basecamp are not safe havens for people who wish to commit such harm. If you have an account with any of our products, you can’t use them for any of the restricted purposes listed below. If we find out you are, we will take action.

Restricted purposes

How to report abuse

For cases of suspected malware, spyware, phishing, spamming, and cybersquatting, please alert us at abuse@merovex.com.

For all other cases, please let us know by emailing report@merovex.com. If you’re not 100% sure if something rises to the level of our use restrictions policy, report it anyway.

Please share as much as you are comfortable with about the account, the content or behavior you are reporting, and how you found it. Sending us a URL or screenshots is super helpful. If you need a secure file transfer, let us know and we will send you a link. We will not disclose your identity to anyone associated with the reported account. For copyright cases, we’ve outlined extra instructions on how to notify us about infringement claims.

Someone on our team will respond within one business day to let you know we’ve begun investigating. We have published details on how we investigate use restriction reports. We will also let you know the outcome of our investigation (unless you ask us not to, or we are not allowed to under law).

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